Terms & Conditions
🔄 Auction Rules & Changes
- Rules may change at any time, even per item, until an auction ends.
- OFFICIAL MEMORABILIA can update auction terms and listings without prior notice.
👤 Who Can Bid
- You must be 18 years or older to bid.
📝 Registration & Bidding
- You must create, verify, and log in to an OFFICIAL MEMORABILIA account to place a bid.
- All bids are final and cannot be retracted.
- Bids follow set increments (e.g., $25, $50, $100).
💰 Types of Bids
Maximum Bid (Proxy Bid)
- Set the highest amount you're willing to bid.
- The system bids for you automatically in increments until your limit is reached.
- You can increase but not decrease your maximum bid.
Bully Bid
- A one-time, strong bid that becomes the new leading bid if it's higher than others.
- Example: If current bid is $200 and you submit $500 as a Bully Bid, it becomes the new leading bid.
🛑 Auction Closing & Winning
- Auctions close at the scheduled time or shortly after the last bid (anti-sniping feature).
- OFFICIAL MEMORABILIA can adjust closing times.
- Highest bid at close wins.
- If the winning bidder's payment fails, the item may go to the next highest bidder.
💳 Payments
- You must provide a valid credit card before bidding.
- Winning bids are charged at the end of the auction.
- You agree to keep your payment info up to date and authorise OFFICIAL MEMORABILIA to charge it.
- Payments may be verified with a temporary charge (e.g., $4) that is removed once validated.
- If payment fails, your bid may be cancelled or passed to another bidder.
$ Buyer’s Premium & Shipping
- A Buyer’s Premium (5%, 10%, 15%, or more) may apply—check each auction listing.
- Shipping costs are added at checkout.
- No combined shipping—each item ships separately.
❌ Refunds, Cancellations & Gift Cards
- No refunds or exchanges unless an item is unavailable from the auction partner.
- If cancellation is approved, the Buyer’s Premium may still apply.
- Gift cards cannot be used for auctions.
🚫 Prohibited Activities
- No collusion or communication between bidders to manipulate prices.
- No spam or unsolicited emails to users.
- You must follow all applicable laws.
📦 Orders & Delivery
- You must provide a correct delivery address.
- Signature on delivery is required for all auction orders, and if cannot be supplied will be dropped at the closest post office for collection.
- OFFICIAL MEMORABILIA is not responsible for loss or damage after delivery to your address.
🔐 Retained Payment Info Consent
- If you register a payment method, you consent to OFFICIAL MEMORABILIA storing it for future use.
- They may charge your stored payment method for future auction purchases unless you update it.
- You can update your stored payment info anytime.
- Your password acts as your digital signature when using stored payment methods.
🛡 Indemnification
- You agree to defend and hold OFFICIAL MEMORABILIA and its team harmless from any claims or costs that result from:
- Your violation of these terms
- Your misuse of the site
- Activity from your account, including by others using it
To report a violation, contact: customerservice@officialmemorabilia.com.au