Terms & Conditions

🔄 Auction Rules & Changes

  • Rules may change at any time, even per item, until an auction ends.
  • OFFICIAL MEMORABILIA can update auction terms and listings without prior notice.

👤 Who Can Bid

  • You must be 18 years or older to bid.

📝 Registration & Bidding

  • You must create, verify, and log in to an OFFICIAL MEMORABILIA account to place a bid.
  • All bids are final and cannot be retracted.
  • Bids follow set increments (e.g., $25, $50, $100).

💰 Types of Bids

Maximum Bid (Proxy Bid)
  • Set the highest amount you're willing to bid.
  • The system bids for you automatically in increments until your limit is reached.
  • You can increase but not decrease your maximum bid.
Bully Bid
  • A one-time, strong bid that becomes the new leading bid if it's higher than others.
  • Example: If current bid is $200 and you submit $500 as a Bully Bid, it becomes the new leading bid.

🛑 Auction Closing & Winning

  • Auctions close at the scheduled time or shortly after the last bid (anti-sniping feature).
  • OFFICIAL MEMORABILIA can adjust closing times.
  • Highest bid at close wins.
  • If the winning bidder's payment fails, the item may go to the next highest bidder.

💳 Payments

  • You must provide a valid credit card before bidding.
  • Winning bids are charged at the end of the auction.
  • You agree to keep your payment info up to date and authorise OFFICIAL MEMORABILIA to charge it.
  • Payments may be verified with a temporary charge (e.g., $4) that is removed once validated.
  • If payment fails, your bid may be cancelled or passed to another bidder.

$ Buyer’s Premium & Shipping

  • A Buyer’s Premium (5%, 10%, 15%, or more) may apply—check each auction listing.
  • Shipping costs are added at checkout.
  • No combined shipping—each item ships separately.

❌ Refunds, Cancellations & Gift Cards

  • No refunds or exchanges unless an item is unavailable from the auction partner.
  • If cancellation is approved, the Buyer’s Premium may still apply.
  • Gift cards cannot be used for auctions.

🚫 Prohibited Activities

  • No collusion or communication between bidders to manipulate prices.
  • No spam or unsolicited emails to users.
  • You must follow all applicable laws.

📦 Orders & Delivery

  • You must provide a correct delivery address.
  • Signature on delivery is required for all auction orders, and if cannot be supplied will be dropped at the closest post office for collection.
  • OFFICIAL MEMORABILIA is not responsible for loss or damage after delivery to your address.

🔐 Retained Payment Info Consent

  • If you register a payment method, you consent to OFFICIAL MEMORABILIA storing it for future use.
  • They may charge your stored payment method for future auction purchases unless you update it.
  • You can update your stored payment info anytime.
  • Your password acts as your digital signature when using stored payment methods.

🛡 Indemnification

  • You agree to defend and hold OFFICIAL MEMORABILIA and its team harmless from any claims or costs that result from:
    • Your violation of these terms
    • Your misuse of the site
    • Activity from your account, including by others using it

To report a violation, contact: customerservice@officialmemorabilia.com.au